Smart911 COMING SOON to Northern Kentucky

Through Smart911, residents can create a secure “Safety Profile” that will automatically display to emergency call takers immediately upon placing a 9-1-1 call. When a call comes in, a call taker will see a user’s Safety Profile as well as a Facility Profile about their current location.

Users can customize their profile and share any information they would like first responders to have in the event of an emergency – things ranging from information medical conditions to blood type to primary language.

Now, fire crews can arrive at the scene of fire knowing how many people live in a residence and the location of bedrooms. EMS teams can have detailed information about a person’s allergies or prescriptions they’re taking. Police can have immediate access to a photo of a missing person in seconds rather than minutes or hours.

Additionally, through the technology a 9-1-1 call taker can even send an outbound SMS/text message to mobile phone callers who are unable to communicate verbally.

As mentioned previously, a user’s Safety Profile will display anywhere in the country that utilizes the Smart 911 technology.

Please make sure your profile information is as up-to-date as possible.

All information outlined in a Safety Profile is private and secure, and it is seen only when a participating user dials 9-1-1.